{"id":101680,"date":"2024-09-03T18:59:17","date_gmt":"2024-09-03T17:59:17","guid":{"rendered":"https:\/\/csp.weareorchid.com\/servicio-de-atencion-al-cliente\/"},"modified":"2024-11-04T11:35:22","modified_gmt":"2024-11-04T11:35:22","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/www.capitalstrategies.com\/es\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbContent Section\u00bb _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText &#8211; Title\u00bb module_class=\u00bbpx_title\u00bb _builder_version=\u00bb4.25.1&#8243; _dynamic_attributes=\u00bbcontent\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#06132B\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_margin=\u00bb||90px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjxcL2gxPiJ9fQ==@[\/et_pb_text][et_pb_text admin_label=\u00bbText &#8211; Contact\u00bb _builder_version=\u00bb4.25.1&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||90px||false|false\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2><strong>Contact: <\/strong>Marta del Palacio<\/h2>\n<h2><strong>T:<\/strong>\u00a0<a href=\"tel:913531267\">91 353 12 67<\/a><\/h2>\n<h2><strong>E:<\/strong>\u00a0<a href=\"mailto:mpalacio@capitalstrategies.com\" target=\"_blank\" rel=\"noopener noreferrer\">mpalacio@capitalstrategies.com<\/a><\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00bbText &#8211; Body\u00bb _builder_version=\u00bb4.27.0&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p>El Servicio se encuentra en el Paseo de la castellana, 3\u00badcha. 28046 Madrid.<\/p>\n<p>E-mail:\u00a0<a href=\"mailto:mpalacio@capitalstrategies.com\">mpalacio@capitalstrategies.com<\/a><\/p>\n<p>Si no est\u00e1 de acuerdo con la respuesta recibida por parte de Capital Strategies, o si ha transcurrido un mes sin respuesta, puede reclamar ante la CNMV utilizando el siguiente formulario<a href=\"\/wp-content\/uploads\/es-formularioreclamacionequejascnmv.pdf\"><strong>\u00a0\u201cHACIENDO CLICK AQU\u00cd\u201d<\/strong><\/a>\u00a0dirigido al\u00a0Servicio de Reclamaciones de la CNMV o a trav\u00e9s de su web\u00a0<a href=\"https:\/\/www.cnmv.es\/portal\/home.aspx\" saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.cnmv.es&amp;source=gmail&amp;ust=1554862341879000&amp;usg=AFQjCNGXkl8ixJbkYoBNLblv3TZ0-TYDxw\" target=\"_blank\" rel=\"noopener\">www.cnmv.es<\/a>.<\/p>\n<p><strong>Capital Strategies<\/strong>\u00a0pone en conocimiento de sus Clientes que cuenta con un Servicio de Atenci\u00f3n al Cliente obligado a resolver en el plazo de dos meses, las quejas y reclamaciones que se le presenten conforme a lo previsto en su propio Reglamento. Haga click para ver el Reglamento de atenci\u00f3n al cliente\u00a0<a href=\"\/wp-content\/uploads\/rgto.-defensa-del-cliente.pdf\"><strong>AQU\u00cd<\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact: Marta del Palacio T:\u00a091 353 12 67 E:\u00a0mpalacio@capitalstrategies.comEl Servicio se encuentra en el Paseo de la castellana, 3\u00badcha. 28046 Madrid. E-mail:\u00a0mpalacio@capitalstrategies.com Si no est\u00e1 de acuerdo con la respuesta recibida por parte de Capital Strategies, o si ha transcurrido un mes sin respuesta, puede reclamar ante la CNMV utilizando el siguiente formulario\u00a0\u201cHACIENDO CLICK AQU\u00cd\u201d\u00a0dirigido [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-101680","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/pages\/101680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/comments?post=101680"}],"version-history":[{"count":4,"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/pages\/101680\/revisions"}],"predecessor-version":[{"id":101922,"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/pages\/101680\/revisions\/101922"}],"wp:attachment":[{"href":"https:\/\/www.capitalstrategies.com\/es\/wp-json\/wp\/v2\/media?parent=101680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}